Order Confirmation Email

Once your order has been completed, we will send a confirmation email to your email address.
If you have set up email filters, please ensure that you can receive emails from ‘bonpoint.jp’ and ‘bonpoint.com’.
We may send you the following emails.

Order Details Confirmation Email
This email contains the details of your order; please check that they are correct.

Order Dispatch Confirmation Email
We will notify you once your order has been dispatched. You can also find the tracking number for your order in this email.

Enquiry Email Regarding Your Order
We may send you an email if we have any enquiries regarding your order.
Registered members can view their order details via their account.
If you do not receive the order confirmation email after some time, or if there are any errors in the email you have received,
please do not hesitate to contact our Customer Service team.